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  1. Click on Setup

  2. Click Page Extensions

  3. Click the Add button

  4. Enter the following information:
    Name - RequirePackageOnAddAccount
    Page - User/add(to apply the same option to the ticket edit screen this value should be ticket/edit)
    Script - see below, same for both the add and edit screens

    Code Block
    languagejs
    var onClick = jQuery("#SaveButton")[0].onclick = null;
jQuery("#SaveButton, #SaveNewButton").click(function(){
  if(jQuery("#PackageCount").val()=="0"){
    alert('Please add at least one package');
    return false;
  }
  if (checkvalidation(document.getElementById('EditForm'), 0)) {
    DisableSubmitButtons();
    new Ajax.Updater('overDiv', 'AJAXPrevalidate.rails', {asynchronous:true, evalScripts:true, parameters:Form.serialize(document.getElementById('EditForm'))}); 
    return false;
  } 
  else {
    return false;
  });

  5. Click Save