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Disclaimer

The page extensions linked to below in this knowledge base are provided as examples only, ‘as is’ and are tested and working on new installations of EngageIP. These are to be used or customized at your own risk. Page Extensions may cause in-browser errors or may not function correctly if:

  1. The adminportal interface has been customized

  2. Other page extensions are in place and interfering

  3. The browser is not fully supported based on the scripting used , i.e. JavaScript

  4. Lists or column preferences in reports or lists are changed, sorted, or paginated. Please be sure to fully test any page extension added to your system

Adding a Page Extension

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  1. system

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  1. Log into EngageIP as an adminstrator

  2. Navigate to the Setup page

  3. Under the Extensibility heading select Page Extensions

  4. On the Page Extension listing, click Add

What the Fields Mean

Here is a sample listing of Page Extensions added to one system:

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There are really only two fields here that we care about: Name and Page.

The Name is simply used to help you remember what the script does. It is a good practice to name this script in a way that makes it easy to locate the source file where you maintain your scripts under source control. In this example, a prefix (“Application” or “Ticket”) is used to help sort the page extensions and each entry could represent a separate script file under source control.

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