Versions Compared

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.
Table of Contents

Summary

This article explains how to process UDR Exceptions after resolving the problems that caused UDR Exceptions to be generated.  If the issue that caused UDR Exceptions to be created has not been resolved, reference the article Handling Usage Exceptions prior to following the steps in this guide.

...

  1. Load the Admin owner account

  2. Click on Rating

  3. Click on the name of the UDR Feed you wish to process

  4. Under the UDR Exceptions heading click View to select the filters you need for the UDR Exceptions report

  5. Once the View Parameters are set, click the Update button and the UDR Exceptions will be listed

  6. Address the UDR Exception (Note: see the Article Handling UDRExceptions for instructions on dealing with Exceptions)

  7. To select exceptions:

    1. Select the Exceptions you wish to process by checking the checkbox in the select column (Note:
      all UDR Exceptions in the date range of the exception(s) selected will be processed)

    2. If you want to process ALL exceptions, not just a page at a time, just click 'process' without
      selecting any of them and it will process all in the complete table, not just those shown in the list
      of 20 or so

  8. Press the Process button beneath the list of UDR Exceptions to being processing

...