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Summary

This article describes the options available to transform a sub-account into a parent account, make a parent account a sub-account of another existing parent account or transfer an account to another owner.

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  • Accounts can be moved from one unbranded owner to another unbranded owner as long as both unbranded owners reside directly under the same branded owner

  • An account under an unbranded owner cannot be moved up to a branded owner or higher level owner

  • Accounts from a branded or top level owner can only be moved down one level to an unbranded owner
    Note: it is possible to move an account between one branded owner and another branded owner using a move account tool. If you require this functionality please contact LogiSense Support

LogiSense Support  

email: support@logisense.com

phone (Canada): 1-519-249-0508 •

phone (USA): 1-917-410-3584


Items that are moved:

  • Culture

  • Language

  • Role

  • UserAttributeNote

  • Contacts

  • SubAccounts

  • UserPackages (No Optional Services, No Resources, Equipment, or Profile Data or other components).

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