Summary
This article describes the basic configurable locations where; IP address or hostname are set within EngageIP Billing and where connection information is stored.
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Note: Many of the locations as listed below have encrypted connection strings and will need to be updated manually by your LogiSense Customer Care Representative. For any major IP address changes, please contact LogiSense for correct planning recommendations. |
Locations Where Connection String Information May Be
The following lists locations where connection string information may be located depending on the breadth of the deployment.
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Once the changes have been completed, restart MSSQL, then IIS, then the EngageIP specific services (EngageIP Billing, EngageIP Event Service). This is required so that they are not using old connection addresses.
Tips
Rather then assigning IPs, use Hostnames so that if the IP changes, the connection string will still function once DNS is configured for the new IP address
In clustered environments, check the registry on both SQL servers as well