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  • If the corresponding UDRBiller is open, it joins it

  • if the corresponding UDRBiller is closed, it joins the earliest open UDRBiller

  • If there is no new UDRBiller, a new UDRBiller is created

Rating

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Page Check Boxes:

The "Enabled" flag shows that the feed is enabled and the "Process Exceptions" indicates that there are exceptions set to reprocess.
The "Enabled" should be checked any time you need rating/rerating/processing exceptions to happen so its normal to leave it checked.
The "Process Exceptions" gets checked automatically when you process exceptions through the interface or the SQL job created for you.

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  1. Load the Admin owner account

  2. Click on the Rating tab in the upper righton Rating

  3. Click on the name of the UDR Feed you wish to process

  4. Under the UDR Exceptions heading click View to select the filters you need for the UDR Exceptions report

  5. Once the View Parameters are set, click the Update button and the UDR Exceptions will be listed

  6. Address the UDR Exception (Note: see the Article Handling UDRExceptions for instructions on dealing with Exceptions)

  7. To select exceptions:1.

    1. Select the Exceptions you wish to process by checking the checkbox in the select column (Note:
      all UDR Exceptions in the date range of the exception(s) selected will be processed)

    2.
    1. If you want to process ALL exceptions, not just a page at a time, just click 'process' without
      selecting any of them and it will process all in the complete table, not just those shown in the list
      of 20 or so

    .
  8. Press the Process button beneath the list of UDR Exceptions to being processing

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  1. Under the admin owner account click on the on Reports tab

  2. Under the Owner Reports heading click on Event Log

  3. Look for 'Rating' events listed as "Processing Exceptions" in the Result column within the Event Log table.  The name of the feed that you selected and processed will also be indicated in the Result column

  4. You will know processing is finished when you see a 'Finished' Result, i.e. Finished Processing ( 32) Exceptions for feed xxxx

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