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5. Select Profile Question and populate the question details (see the article Profile Questions – Configuring if you are unfamiliar with setting up Profile Questions)
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The Action profile questions will prompt for an answer when you invoke the action, for example when you add a Payment Term or Payment Retry Term with an action of 'Charge Late Fee'.
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The workflow system allows for the creation of complex sequences of actions. For more information see the article: EngageIP Billing Workflow Engine Overview