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  1. Stop all EngageIP Windows Services

  2. Login to the EngageIP database and run following query to find all of the existing branded owners where BillSoft is configured

    Code Block
    SELECT owner.Name FROM TaxVendor tv
    INNER JOIN Owner ON Owner.ID = tv.OwnerID
    INNER JOIN TaxVendorType tvt ON
    tvt.ID = tv.TaxVendorTypeID
    WHERE tvt.Name = 'BillSoft'
  3. Note the owner names from the query result above

  4. Run the following query to update the tax vendor configuration

    Code Block
    UPDATE
    TaxVendor SET Name = 'AvaTax Vendor', TaxVendorTypeID = (SELECT TOP 1 ID FROM
    TaxVendorType WHERE Name = 'AvaTax'), ChargeScript = 'return true;',
    InvoiceChargeScript = 'return true;'
    FROM
    TaxVendor tv
    INNER JOIN TaxVendorType tvt ON
    tvt.ID = tv.TaxVendorTypeID
    WHERE tvt.Name = 'BillSoft'
  5. In the database delete the Tax Exempt Levels which are unsupported by AvaTax cloud ('Unincorporated', 'Other','All','County_Local','State_County_Local')

    Code Block
    IF EXISTS(SELECT * FROM TaxExemptLevel WHERE Name IN ('Unincorporated', 'Other','All','County_Local','State_County_Local'))
    DELETE FROM TaxExemptLevel WHERE Name IN ('Unincorporated', 'Other','All','County_Local','State_County_Local')
  6. In the AdminPortal access theĀ Setup tab and load theĀ Actions page. Delete the action script which the Billsoft configuration used to add the jurisdiction code to addresses on contacts (this script may be named 'EZtax pcode' and will have an event code value of 'ContactPointAddress.Create,ContactPointAddress.Update')

  7. Load the Setup tab for each branded owner that was configured to use Billsoft and populate the AvaTax Vendor settings (provided by Avalara)

  8. Perform an iisreset on the EngageIP server and restart EngageIP Windows Services

  9. Test to verify jurisdiction code updates and taxation is functioning

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