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  • Portal URL - When a ticket is created on an account and the option to email related to ( End Customer or Account Holder ) is selected and email message containing a URL to the customer portal will be included in the body of the message.  Enter the URL or Hostname that can be resolved by your end customers to access your customer portal. If no value is entered in this field, any external users may not be able to link directly to the ticket from the link in the message

  • Receipt Template - This section allows you to define a custom receipt which can be generated for one off payments using a page extension and custom code. Contact LogiSense for assistance if you need to add code to generate payment receipts.
    4. Click Save to Save your settings.

Note: Required fields include red field label names. Validation is also applied to these fields. If the Label remains red, the value entered is not valid and the form cannot not be saved. All other fields are optional and may be left blank

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