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Counting Rules are configured in Setup / Product Catalog / Package / Counting Rules

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The entities counted and the service the count applies to do not have to match. For instance, you could count the number of Package A’s on an account and apply that count to discount the price per unit of Service X. Any tiered service within a packages frequency that is setup with a counting rule will have the count applied to its service tiers, the service in question does not have to be configured within a counting rule.

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  • $1/GB if there are 0 to 100 of Service A and B on the account

  • $0.75/GB if there are 101-500 of Service A and B on the account

  • $0.60/GB if there are 501+ of Service A and B on the account

Prerequisites

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  1. Under the Counting Rule heading on the left click the rule you wish to edit

  2. Under the Edit Counting Rule heading on the right modify the rule details (see the edit counting rule panel section for details on each field)

  3. Depending on what you have selected in the Applies To field click on either the Package(s) or Service(s) tab

  4. To remove a package/service click the (blue star) button next to it and then click (blue star). The package/service will be crossed out in orange text, this indicates that it will be removed when you click the Save button

  5. To add services or packages to the rule refer to the steps in the Adding Counting Rules guide

  6. Click Save when finished making changes

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