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Package Statuses are configured in Setup / Product Catalog / Package / Package Status |
Overview
This screen allows you to add, edit and delete the package statuses that you can set on account-packages. You can create as many statuses as you require (pre-active, active, suspended, etc.). The package statuses you create can be configured to be billable or non-billable, meaning recurring charges related to an account-package can be disabled or enabled based on the status that the account-package is set to. Statuses can also be set with the 'Prevent Changes' option, preventing account-packages from being modified while the account-package remains in the given status. A Canceled package status is configured by default in the system, any account-package switched to the Canceled status is permanently canceled and cannot be switched back to any other status.
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The information in this panel reflects the currently selected status. From here you can change status details (fields will display a red left border if a value is required and purple text if the field is read-only and cannot be modified).
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