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Payment Gateways are configured in Setup / Users & Accounts / Owners / Payment Gateway

Overview

Payment gateways are used to process payments made on accounts. Depending on the gateway you will be able to configure credit card and ACH payment processing.

Once a payment gateway has been configured you will be able to add online (gateway supported) payment methods on accounts, make payments on accounts through the gateway and reverse payments through the gateway.

See the Account Payment Methods and Account Payments screen help for details on how to setup payment methods and make payments from an account.

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The information in this panel reflects the currently selected gateway. From here you can change gateway configuration details (fields will display a red left border if a value is required and purple text if the field is read-only and cannot be modified).

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  • Merchant ID/Account: your merchant or account number provided by the gateway

  • Username/Login ID: the username provided by the gateway. For some provided this may be an API username

  • Password/Transaction Key/Pin: the password or pin code provided by the gateway

  • CVV Required: an additional validation method which requires the card verification value (CVV) to be provided in addition to the card number and expiry date when submitting a card number for payment processing. Depending on the card type this value may be on the back of the credit card or the front, and the number of digits may vary (3-4 typically)

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Adding Payment Gateways

  1. At the top of the Payment Gateways panel click the (blue star) icon

  2. Select the gateway and set it as active

  3. Configure the gateway as desired. See the Payment Gateways help for descriptions of each field

  4. After the gateway settings are configured click Save

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Editing Payment Gateways

  1. In the Payment Gateways panel click the gateway you wish to modify

  2. Adjust the gateway settings as desired. See the Payment Gateways help for descriptions of each field

  3. After the gateway settings are updated click Save