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Account Payment Methods are configured in Account / Overview / Payment Method.

Overview

The Payment Method screen allows you to view, edit, add and delete payment methods on an account. Below you will find an overview on all of the contents of the Payment Methods screen followed by guides walking you through actions you can perform.

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The information in this panel reflects the currently selected payment method. From here you can change payment method details (fields will display a red left border if a value is required and purple text if the field is read-only and cannot be modified).

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The Cash and Check payment methods have an option to be setup as the default payment method, no other details are required for these payment methods.

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Adding Payment Methods

Adding a Credit Card Payment Method

  1. On the left at the top of the Payment Methods panel click the (blue star) icon

  2. Enter a unique Name that describes the payment method (e.g. Visa)

  3. Set the payment method as Active if you wish it to be available to make payments with at this time

  4. Enable Auto Pay if you wish to allow bill runs to use this payment method to automatically collect payments. Note that only one payment method on an account can be set to Auto Pay

  5. In the Payment Type drop down list select 'Credit Card'

  6. Enter the name for the card Account Holder

  7. Enter the Credit Card NumberCVV, Expiry Month and Expiry Year

  8. Optional: Enter address information related to the card holder

  9. Click the Save button when finished

Adding an ACH Payment Method

  1. On the left at the top of the Payment Methods panel click the (blue star) icon

  2. Enter a unique Name that describes the payment method (e.g. ACH)

  3. Set the payment method as Active if you wish it to be available to make payments with at this time

  4. Enable Auto Pay if you wish to allow bill runs to use this payment method to automatically collect payments. Note that only one payment method on an account can be set to Auto Pay

  5. In the Payment Type drop down list select 'ACH'

  6. Enter the First Name and Last Name for the ACH account holder

  7. Enter the ACH Routing Number and Account Number

  8. Optional: Enter address details for the ACH account holder

  9. Click the Save button when finished

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Deleting Payment Methods

  1. On the left side in the Payment Methods panel click on the Payment Method in the list that you wish to delete from the account

  2. On the left at the top of the Payment Methods panel click the (blue star) icon

  3. On the confirmation dialog that appears click Yes