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Overview

Usage buckets are attached to services in order to provide included usage and usage tiers. Usage buckets utilize base buckets to define basic bucket properties such as the unit of usage deducted from the bucket (data, time etc.), the usage classes that apply to the bucket (data, airtime, events, etc.) and the locations that are applicable to the bucket (Everywhere, North America, etc.). Usage buckets extend the attributes provided by base buckets to create the bucket that is attached to services. With usage buckets you can configure a one-time or recurring bucket, setup tiers with flat charges and/or rated usage charges, amongst other options explained in this guide. Usage buckets can be attached to services in the product catalog, or added as needed to services on accounts.

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The information in this panel reflects the currently selected usage bucket. From here you can change bucket details (fields will display a red left border if a value is required and purple text if the field is read-only and cannot be modified).

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Bucket tiers provide a means of configuring tiers of usage (data, airtime, events, etc.) on a bucket. A flat charge can be applied when entering a tier. A tier with a flat charge of zero will provide free usage when entering the tier or consuming usage while within the tier threshold. The guides section below describes how to configure tiers on a usage bucket.

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Adding Usage Buckets

1. Under the Buckets heading on the left click the  icon

2. Under the Add Bucket heading on the right specify the bucket details

3. On the Tiers tab click on the + New button and populate the following fields:

   • Flat Charge: the value entered in this field will be charged when the tier is reached. If a flat charge is configured on the 1^st tier then any amount usage applicable to the bucket (e.g. 1 byte of usage against a data usage bucket) will cause the tier to be reached and the flat charge applied

   • Threshold: specifies the size of the tier (unit options listed here are determined by the base bucket's Unit Type). E.g. for a data bucket you would enter a Threshold of '10' with a Unit of 'GB' to create a tier ten Gigabytes in size. When the threshold is exceeded any flat charge and rates setup on the next tier will be applied. If there is no higher tier to use, and the last tier is not set to repeat, then rates in a rate plan will be used to calculate usage charges (the lowest level rate plan found will be selected if multiple rate plans are found). If no rate plan can be found the rating engine will generate rating exceptions when processing usage data related to the service

4. Click Add when finished populating tier details. Repeat the process to add additional tiers if desired

5. When you have finished configuring the usage bucket click Save

Adding Usage Buckets to Services

See the services help guide for instructions on adding usage buckets to services in the product catalog.

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Editing Usage Buckets

1. Under the Buckets heading on the left click the usage bucket you wish to edit

2. Under the Edit Bucket heading on the right modify the Bucket details

3. To edit Tiers click the  icon next to the tier

4. Modify the tier values as desired

5. Click Update on the Edit Tier pop-up when finished

6. To save your changes click Save

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Deleting Usage Buckets

1. Under the Buckets heading on the left select the usage bucket you wish to delete

2. Under the same Buckets heading on the left click the  icon

3. On the confirmation dialog that appears select Yes