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Account Payments are viewed in Account / Billing / Payments. |
Overview
This screen allows you to view past payments, log/record payments made, process payments (if the system is setup to make payments through a payment gateway), reverse payments and delete logged payments.
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The information on this panel reflects the currently selected payment. From here you can change view and change payment details (fields will display a red left border if a value is required and purple text if the field is read-only and cannot be modified).
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This tab will indicate if an added payment has been disbursed to an invoice or invoices. From here you can also undo payment disbursements made to invoices.
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Making a Payment
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Note: The Make Payment action will process the payment through a payment gateway (i.e. apply a charge to a credit card or a debit to a bank account). If you do not wish to apply a payment to a credit card / bank account then you can use the |
Under the Payments heading on the left, click the
iconOn the Select Payment modal that loads choose a payment method setup on the account or select the ‘One-Time Payment’ option to provide payment details that are not currently configured on the account
For One-Time Payments specify the Payment Type and the details for that payment type (card number/ routing number, etc.)
Enter the payment Amount, Posting Date and optionally the Detail to specify what the payment relates to
Select the Automatic Disbursement option if you want the payment to be automatically applied to unpaid invoices on the account
Click Pay Now to submit the payment to the payment gateway
If the payment is processed successfully through the gateway the payment will appear on the Payments list.
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Recording Payments
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Note: Recording a payment will not process the payment through a payment gateway (i.e. apply a charge to a credit card or a debit to a bank account). Recording a payment will only add the payment to the account. |
Under the Payments heading on the left, click the
iconUnder the Add Payment heading on the right enter the payment details
Once the payment details are populated you can click on the invoices on the Unpaid Invoices tab to select which invoices to apply the payment to (assuming the payment is not set to auto-disburse). After selecting an invoice enter the disbursement amount in the Disburse Amount field that appears. Any amount remaining to disburse will be shown at the bottom of the panel in the Amount left to disburse field
Click Save
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Reversing Payments
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Note: Payment reversals will go through a payment gateway, provided a gateway is configured. Note: Recorded (offline) payments which have not yet been issued to an invoice cannot be reversed, they can be deleted however. |
Under the Payments heading on the left select the payment you wish to reverse
Under the same Payments heading click the
iconOn the Reverse Payment pop-up specify the Date and Posting Date of the reversal and if desired the Detail field and then click Reverse
The reversal for the full amount previously paid will now appear in the Payments list and disbursements that were applied by the payment will be removed
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Deleting Payments
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Note: Reversals and payments which have been issued to an invoice cannot be deleted. Issued payments can be reversed however. |
Under the Payments heading on the left select the payment you wish to delete
Under the same Payments heading click the
iconOn the confirmation dialog that appears select Yes