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Usage Rate Plans are configured in Setup / Usage Rating / Usage Rates / Plans

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  • Price plan service usage rates - rate plan configured on account > price plan > service > usage ratesRate Plan configured on Account / Price Plan / Service / Usage Rates

  • Package service - rate plan Rate Plan configured on a package-service Package Service in the product catalogProduct Catalog

  • Account-package - rate plan Rate Plan configured on an account-package Account Package (under the account > profile menu > packages Account / Profile menu / Packages tab)

  • Package frequency - rate plan Rate Plan configured on a package frequency Package Frequency under a package Package in the product catalogProduct Catalog

  • Account - rate plan Rate Plan configured on an account (account > overview > settings > account Account (Account / Overview / Settings / Account screen)

  • Usage invoicer - rate plan Rate Plan configured on an account Account setup to be invoiced for usage charges

  • Owner - rate plan Rate Plan configured on an owner (setup menu > users & accounts > owners > mediation & rating Owner (Setup / Users & Accounts / Owners / Mediation & Rating screen)

Rate Selection Within a Rate Plan

After a rate plan is selected by the rating engine it will search for a rate within the rate groups under the plan. The rating engine will work through the groups in the rate plan observing the order that the groups have been configured in. If rate groups in the plan have conditions or time periods set on them which are not met then those groups will be ignored by the rating engine. When the rating engine finds a rate that matches the mediated usage details it will use that rate to calculate the usage charge and halt further processing evaluation of rate groups in the rate plan (i.e. only the first matching rate found is applicable when rating usage).

In the event that the rating engine does not find a matching rate in the groups under the rate plan the engine will generate a usage exception. The exception type and message will indicate the reason for the rating failure. When the issue that caused the exception to occur is resolved you will be able to reprocess (trigger rating again) for the usage that went into exception. For more information on rating exceptions and how to resolve them see the usage exceptions screen help.

Prerequisites

Rate groupsGroups and ratesRates need to be configured before rate plans can be setup.

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The information in this panel reflects the currently selected rate plan. From here you can change rate plan details (fields will display a red left border if a value is required and purple text if the field is read-only and cannot be modified).

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  • Name: a unique name for the rate plan

  • Display Name: a name that can be exposed on invoices and reportsAmount Precision: the number of digits to round the amount up to after the decimal place. This rounding occurs during rating. If this value is left empty the rate plan will use the amount precision configured under the owner's mediation & rating configuration. A maximum precision length of eleven digits is supported

Group tab

This tab shows rate groups that have been configured on the selected rate plan. From here you can add and remove rate groups as well as define the order/priority which the rate groups will be processed in during rating. See the guides pages beneath this article for rate group configuration instructions.