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Usage Rate Plans are configured in Setup / Usage Rating / Usage Rates / Plans |
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When the system finds multiple rate plans the lowest level rate plan will be selected in favor of a rate plan that exists on a higher level entity. The order of entities that rate plans can exist on from lowest to highest is:
price Price plan service usage rates - rate plan configured on account > price plan > service > usage rates
Package service - rate plan configured on a package-service in the product catalog
Account-package - rate plan configured on an account-package (under the account > profile menu > packages tab)
Package frequency - rate plan configured on a package frequency under a package in the product catalog
Account - rate plan configured on an account (account > overview > settings > account screen)
Usage invoicer - rate plan configured on an account setup to be invoiced for usage charges
Owner - rate plan configured on an owner (setup menu > users & accounts > owners > mediation & rating screen)
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Rate Selection Within a Rate Plan
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In the event that the rating engine does not find a matching rate in the groups under the rate plan the engine will generate a usage exception. The exception type and message will indicate the reason for the rating failure. When the issue that caused the exception to occur is resolved you will be able to reprocess (trigger rating again) for the usage that went into exception. For more information on rating exceptions and how to resolve them see the usage exceptions helpthe usage exceptions screen help.
Prerequisites
Rate groups and rates need groups and rates need to be configured before rate plans can be setup.
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The information in this panel reflects the currently selected rate plan. From here you can change rate plan details (fields will display a red left border if a value is required and purple text if the field is read-only and cannot be modified).
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Name: a unique name for the rate plan
Display Name: the a name that will appear can be exposed on invoices and reports
Amount Precision: the number of digits to round the amount up to after the decimal place. This rounding occurs during rating. If this value is left empty the rate plan will use the amount precision configured under the ownerthe owner's mediation & rating configuration. A maximum precision length of eleven digits is supported
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This tab shows rate groups that have been configured on the selected rate plan. From here you can add and remove rate groups as well as define the order/priority which the rate groups will be processed in during rating. See the guides section below pages beneath this article for rate group configuration instructions.