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Summary

In this example, we will set up an Account Contract account contract on an account and explain how to billing the package on the account to bill the account commitment charges and canceling the account contract to apply the bill a package in order to trigger contract commitment charges. We will also cancel the account in order to apply contract termination fees.

For additional details on the fields presented on the account contract screen see the Account Contacts guide account contacts screen help.

Prerequisites

  • For Package account commitment, package commitments to be applied an account package must be added to an account. See the account package configuration example for instructions on how to add an account package to an account

  • For fees to be configured on a contract you must have services setup as ‘Service Type’ ‘Fee’. See the service type configuration example for instructions

Sample Configuration

Adding a Contract to an Account

  1. Log into LogiSense Billing

  2. Create a new account or select an existing one

  3. Go to the Account / Profile / Contracts screen

  4. On the right side of the Account Contracts heading, click the Add Account Contract icon

  5. The Add Account Contract panel will load, enter the account contract details (name, Status)

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  6. On the TermTerms tab, enter the Terms Term details (TermsTerm, Unit, Start Date, etc)how the contract renews and what contract status it will switch to when it is canceled). In this example we will create a two year contract which starts on Nov 1st and expires at the end of the two year period

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  7. Click Save to add the account contract

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Adding a Commitment to Account Contract

  1. Log into LogiSense Billing

  2. Create a new account or select an existing oneLoad the account that contains the contract

  3. Go to the Account / Profile / Contracts screen

  4. Select an existing Account Contract, On account contract and click on the Commitments tab, from

  5. Under the Commitment Type field, Select select Package

  6. Click the right side Add icon

  7. On the pop-up Add Commitment window, enter the Commitment details (Penalty Service, Commitment Period, Commitments. etc.). In the configuration below the contract is set to a minimum commitment of $100 worth of account-package charges per month for the first 6 months of the contract. After six months no commitments will apply

  8. Click Add to add the Commitmentcommitment

  9. Click Save to save the Commitment commitment to the account contract

Adding a Termination Fee to the Account Contract

  1. Log into LogiSense Billing

  2. Create a new account or select an existing oneLoad the account that contains the contract

  3. Go to the Account / Profile / Contracts screen

  4. Select an existing Account Contract, On account contract and click on the Termination tab, Select

  5. On the Termination Tab select the Transaction Service and the optionally enter a Transaction Description

  6. Click the right side Add Termination Penalty icon action button on the right to add the Early Termination Penalties

  7. On the pop-up Add Termination Penalty window, enter the Early Termination Penalties details (Frequency, Period, Flat Fee. etc.). In the image shown below early contact termination fees will apply if the contract is canceled within the first six months of the contract period. A flat fee of $20 will be charged per each month that is applicable (e.g. if the contract is canceled in November then a $20 fee will be applied to the account in November and each month thereafter until May is reached and the early termination period has passed). In this configuration the maximum total termination penalty that is applicable is $120.

  8. Click Add to add the Termination Penaltytermination penalty

  9. Click Save to save the Termination Penalty termination penalty to the account contract

Result

The added account contract commitment will appear in the list of transactions of the invoice as below:

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The added account contract Early Termination Penalty will appear Contract Commitment Fees

Contract fees will only be applied during billing if the Bill Run setting ‘Run Contract Commitments’ is enabled

When billing an account the contract commitment will apply if the account-package charges do not meet the $100 a month commitment.

Below a contract commitment transaction is shown on an invoice which indicates the charge amount applied to meet the commitment. In this case package charges for the month totaled only $30.00, resulting in a contract commitment charge of $70.00 being applied to meet the $100.00 commitment configured on the contract.

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Termination Fees

When a contract is canceled the and termination fees are applicable those fees will be applied during billing.

In the image below an Early Termination Penalty of $20.00 is shown in the list of transactions of applied to the invoice as below:. These fees will persist as billing is performed until the termination penalty period configured is completed.

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Next Steps

<<documentation team task: link to next configuration article>>

<<documentation team task: link to API guide which covers the same config process>>

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